Thanks for your comments. What you’ve
described sheds light on one of government’s biggest challenges: the
need to cultivate effective managers, and not impose management
responsibilities on people who may not be moving along a leadership
track.

It’s in agencies’ best interests to invest in developing strong leaders: our Best Places to Work
research has shown that one of the most important drivers of workplace
satisfaction and engagement is effective leadership. Federal workers
give lower marks to the performance of their immediate supervisors than
workers in the private sector do.

As the discussion continues on management reform efforts such as those
at the Departments of Defense and Homeland Security, I hope great
emphasis is placed on how these systems would be implemented. Managers
must receive the resources and training they need to be good leaders
and help employees perform their best.

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