The Government Accountability Office (GAO) has concluded that the Office of Personnel Management (OPM) must strengthen its ability to provide effective training support for those charged with developing and implementing personnel systems reform.

With all the controversy surrounding pay-for-performance reward systems, the balking National Security Personnel System (NSPS), and Homeland Security’s new emerging approach, agencies need all the help and support they can get to deal with this key challenge that affects the functioning and well-being of the Executive Branch.

Brittany Ballenstedt (govexec.com) provides more insight in this report and its likely impact.

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